Ledger.com/Start — Official Ledger Wallet Setup & Security Guide
Welcome to the official step-by-step guide for setting up your Ledger hardware wallet. Whether you own a Ledger Nano X, Ledger Nano S Plus, or any other model, this guide will help you securely initialize your wallet, install Ledger Live, and manage your digital assets confidently.
What is Ledger.com/Start?
Ledger.com/Start is the only official setup page for initializing and activating Ledger hardware wallets. It connects you directly to Ledger’s verified download sources and setup instructions, ensuring your wallet and funds stay safe from phishing or counterfeit websites. Using the correct URL is critical — always type it manually into your browser instead of clicking unknown links.
Before you begin
- A genuine Ledger hardware wallet (Nano X, Nano S Plus, or Stax).
- A computer or mobile device with internet access and a USB or Bluetooth connection.
- Paper and pen for writing down your 24-word recovery phrase.
- Official Ledger Live app (downloaded from Ledger.com/start).
How to set up your Ledger wallet (Step-by-step)
- Unbox and verify: Open your Ledger device packaging and make sure it’s factory sealed. If you see anything suspicious, contact Ledger support before using it.
- Connect your device: Use the supplied cable to connect your Ledger to your computer or mobile device.
- Visit Ledger.com/start: This is the official starting point for all devices. Select your model to access the appropriate setup guide.
- Download Ledger Live: Choose the version for your operating system (Windows, macOS, Linux, Android, or iOS) and install it. This app allows you to manage your cryptocurrencies and device updates.
- Initialize your wallet: Turn on the device and follow on-screen prompts to create a new wallet. Choose a secure PIN and confirm it.
- Backup your recovery phrase: The device will display 24 unique words. Write them down on the provided recovery sheet — never store them digitally or share them.
- Confirm your recovery phrase: The device will ask you to verify selected words to ensure your backup is accurate.
- Install apps: Open Ledger Live and install apps for each cryptocurrency you plan to use (e.g., Bitcoin, Ethereum).
- Receive crypto: Generate your first receive address within Ledger Live and test a small transaction before transferring larger funds.
Security best practices
- Only use Ledger.com or Ledger Live for downloads and firmware updates.
- Never share your 24-word recovery phrase with anyone — not even Ledger support.
- Verify every address on your device screen before confirming transactions.
- Enable optional passphrase protection if you require extra security layers.
- Keep your recovery sheet stored in a safe, dry, and secure location — consider a metal backup for long-term durability.
- Stay alert for fake support emails or cloned websites pretending to be Ledger.
Common setup issues and fixes
If you encounter any issues during setup, try these simple fixes before contacting support:
- Device not recognized: Use a different USB port or cable and ensure the latest version of Ledger Live is installed.
- Firmware update stuck: Restart your device and computer, then retry the process from Ledger Live.
- Verification failed: Double-check you’re on the official Ledger.com/start URL.
If problems persist, reach out to Ledger Support for official assistance.
Frequently Asked Questions (FAQ)
1. What is the purpose of Ledger Live?
Ledger Live is Ledger’s official companion app. It connects your device to blockchain networks and allows you to send, receive, and track crypto securely.
2. Can I restore my wallet on another device?
Yes, by entering your 24-word recovery phrase on a new Ledger device. Make sure to keep that phrase safe — it’s the only way to recover your assets if your device is lost or damaged.
3. Is it safe to buy Ledger devices from other websites?
Always purchase from official or verified partners. Avoid used devices and confirm the packaging seal is intact.